Who we are

Foxfire! is a registered trademark of Micromega Systems, a 30-year old company based on Corte Madera, California, USA.
Our website address is: https://foxfirereporting.com.

What personal data we collect and why we collect it

How we use your Information will depend on which Services you use, how you use those Services and the choices you make in your settings. The primary reason we collect Information is to provide and improve our Services, manage your account and subscription to our Service, and to provide you with a more customized experience on our Services.

The following is a summary of more specific ways we may use your personal information:

  • To provide payment processing and account management, operate, measure and improve our products and offerings, keep our Services safe, secure and operational, and customize Website content
  • To contact you regarding your account, to respond to your requests or questions, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed or as otherwise necessary to provide you customer service
  • To send you transactional communications. For example, we might send you emails about your purchase or to confirm your registration for an event. We might also contact you about this policy or our website terms
  • To provide other services requested by you as described when we collect the Information
  • For marketing purposes. For example, we might send you information about events or special promotions. We might also tell you about new features or products.
  • To improve our Services, for example by reviewing information associated with stalled or crashed pages experienced by users allowing us to identify and fix problems and give you a better experience
  • For security purposes. To prevent, detect, mitigate, and investigate fraud, security breaches or other potentially prohibited or illegal activities and/or attempts to harm our users
  • To monitor and improve the information security of our Websites and mobile applications

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Use of Content

Notwithstanding anything else in this Privacy Policy to the contrary, we will not use or access your Content except in the following cases: for providing the Services to you; where you (or, if you are an end user, the Foxfire! customer through which you have an account) explicitly approve access (e.g., during a customer support inquiry); where compelled to do so in response to lawful requests by law enforcement or government regulators; where necessary to ensure the stability and security of the Services and our systems (e.g., where we have reason to believe specific Content is degrading server stability); and where necessary to protect the rights, privacy, safety, or property of you, us, or others. We may also analyze metadata related to Content (such as total number of records, file size, API volume, access logs, etc.).

Use of Foxfire! is also managed by the Foxfire! license which may be viewed on this web site or in your installation as license.txt.

Who we share your data with

Your data may be shared with members of our development and support team, in efforts to assist you and any product issues you may have.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Once a support issue has been resolved, any data you have provided with us is deleted from our servers. Emails containing the files sent from you may be retained indefinitely.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you do have any questions regarding your data, please contact us through the contact form on this site or call me directly at (613) 851-4496.

Additional information

How we secure your information

Since Foxfire! report definitions only contain meta data, there are very few, if any, instances of proprietary data contained within. However, this information is stored for support purposes and not shared with others. We may use some of the meta data as templates for new report definitions for support, testing and marketing purposes.

We implement appropriate technical and organizational measures to protect the information we collect and store. Unfortunately, no security measures are 100% foolproof, and as such no network or system (including ours) can be guaranteed to be 100% secure against destruction, loss, alteration, unauthorized disclosure of, or access to information we collect and store. If you believe your information may not be secure for any reason, please contact us immediately.

What third parties we receive data from

We do not receive data from third parties. Any information received is provided directly from this or other web sites owned and/or managed by Micromega Systems.

What automated decision making and/or profiling we do with data

Aggregated and anonymized information

As part of our support efforts, we may collect information by aggregating and anonymizing other information. The aggregation and anonymization process prevents the information from being reassociated or identified with any one customer account, user, or individual. We may use aggregated and anonymized information for a wide variety of statistical and analytical purposes.

Changes to Privacy Policy

Any information that we collect is subject to the Privacy Policy in effect at the time such information is collected. We may, however, revise the Privacy Policy from time to time. If a revision is material, as determined solely by us, we will notify you, for example via email. The current version will always be posted to our Privacy Policy page.

What is GDPR?
On May 25, 2018, the General Data Protection Regulation (GDPR) will officially take effect. For European individuals, GDPR expands their data privacy rights and gives them more power to control their data. For companies that process the personal data of these European individuals, GDPR requires compliance with a new set of regulations.

GDPR outlines specific requirements that these companies must satisfy, as well as specific rights that European individuals can exercise with these companies. Further information on GDPR is available on the European Union’s official website: https://ec.europa.eu/info/law/law-topic/data-protection_en.